Were Here to Help

10/16/2018 (Permalink)

Floor where there was a small furnace fire in Water Town.

Do you ever get tired of calling places and getting an answering service or voicemail? You won't with us! We understand that disasters don't have scheduled hours.

We adhere to our 1-4-8 guidelines. 

1- Within one hour from the first notice of loss, a SERVPRO Professional will contact you to arrange for service.

4- Within four hours of loss notification, a SERVPRO Professional will be on-site to start mitigation services (if necessary).

8- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation. 

Whether it's 8pm or 3am we're Here to Help!