3 Keys To Managing a Toilet Overflow Situation

8/17/2018 (Permalink)

Flooded basement in Watertown, NY

Many people have heard that unmistakable sound of water splashing to the floor and turned to see the unwelcome waterfall of a flooded toilet. There are efficient ways to manage the cleanup and get the system restored to proper functionality. The key to reducing sewer damage is to remain calm and act quickly.

1. Shut the Water Valve Off

The very first thing to do is to shut the valve off that goes directly to the toilet. It’s located behind the bowl and under the tank. That should stop the water from continuing to flow. If you don’t see a valve, open the tank and find something to support the float ball in the open position. If neither of these methods prevents water from continuing to fill the bowl, then you are probably dealing with a clogged sewer line and a plumber should be called immediately.

2. Attempt To Unclog the Drain

Keep a plunger and rubber gloves on hand for such occasions. A plunger with a flange creates a better seal and provides the suction needed for quick removal of debris. If the clog is stubborn, you may want to try a snake that’s specially designed for the curves associated with a toilet’s plumbing. If neither of these devices works, you will need to call a sewage company in Watertown, NY, to come and inspect the lines.

3. Clean Up the Mess

Once you’ve stopped the overflow, you should take immediate steps to keep the sewer damage from expanding further. If you’re lucky, the overflow only involves clear liquid. If that’s the case, then put towels or rags down or use a mop to keep it from seeping into flooring and drywall. Use items you can discard after use. You can clean the area thoroughly with warm bleach water after you’ve fixed the clog.

If the damage is more extensive, you may want to call in a sewage company in Watertown, NY, to disinfect the affected area and remove badly contaminated materials, such as carpeting, insulation, or drywall. Sewer damage can promote mold and disease when not properly taken care of.