If you have a fire or water emergency, please call us now at (877) 479-6456

To have the optimal experience while using this site, you will need to update your browser. You may want to try one of the following alternatives:

Fire & Water - Cleanup & Restoration

SERVPRO Explains How They Find and Remediate Hidden Water

When water damage occurs inside of your home, you may not always see every pocket of damage. Sometimes, water damage can be hidden behind walls or underneath floors. So, how does a professional remediation company, like SERVPRO, handle these problems?

"How do you find water that you can't see?" SERVPRO has various pieces of equipment that can be used to find hidden pockets of water, such as "a simple carpet probe that beeps when it hits moisture." Furthermore, SERVPRO can also use moisture meters, as well as a "thermal imaging camera that can actually see into the walls and ceilings to find the extent of the leak." Whenever you find puddles in your home, it is essential for the source of it to be found, and then addressed. If the source of the water is left unchecked, it can cause further problems, such as mold damage, if it is left for too long.

Another customer asks "if I see a puddle on my carpet, can I just blot it up?" SERVPRO explains why this is never a good idea. "The carpet pad, being a sponge, is going to extend past the puddle you see." However, SERVPRO can use advanced technology, such as rover-mounted extractors, to drive over the puddle and remove the moisture. Additionally, the extractor can simultaneously intensely dry your carpet in the process, thanks to the heating element inside.

"What if water gets under my hardwood floor?" SERVPRO has an exact solution to this problem as well. "We have a specialized system, designed just for hardwood floors, that allows us to draw the water out from underneath it." Drying mats can be used over hardwood floors to section off the wet area while using heated dry air to encourage the moisture underneath the floor to evaporate. "Normally, we can save a hardwood floor if it hasn't been wet for more than a day or two."

Never hesitate when damage strikes. Get in touch with SERVPRO of Jefferson County immediately by phoning (315) 777-8377. Day or night, we keep the damage away.